This guide provides an overview of services and facilities available for guests with special needs who are visiting Sesame Place. We are committed to providing a safe and enjoyable environment to all guests.
Special Access Program
Our Special Access Program Is designed to allow our guests to enjoy priority boarding on attractions. Guests wishing to use Special Access must enroll in our Ride Accessibility Program.
Guests enrolled in our Special Access Program will receive priority boarding on up to six dry rides and up to three water tower rides.
Ride Accessibility FAQsExpand All
What is the Ride Accessibility Program (RAP)?
Our Ride Accessibility Program (RAP) matches the individual abilities of our guests to the requirements of each ride. RAP is designed to allow guests to fully participate in the enjoyment of our park while keeping in mind the safety requirements of our rides and attractions. The program was developed based on the requirements of the ride manufacturer and by evaluating the physical and mental attributes required to safely ride each ride. It is our policy to allow anyone to ride our rides and enjoy our attractions as long as they meet all these requirements and such that it does not present a potential hazard to the guest or to others.
Where can you enroll in the Ride Accessibility Program (RAP)?
To enroll in the RAP program, we recommend filling out the Ride Accessibility Questionnaire before your arrival. Bring the completed questionnaire to The Welcome Center (located just inside the front gate on the left-hand side). Once the form is validated, a personalized list of rides and attractions will be provided to you.
What do I need to bring to register in the Ride Accessibility Program (RAP)?
You are not required to provide any documentation to register in the RAP, however, our Ride Accessibility Questionnaire must be filled out. We recommend filling out the Ride Accessibility Questionnaire before your arrival. Please bring your completed questionnaire to The Welcome Center (located just inside the front gate on the left-hand side).
What is required to be able to ride?
In order to ride, guests must be able to:
- Maintain the proper riding position throughout the ride (e.g. brace themselves upright in their seat, keeping their head upright and their back against the seatback, maintain postural control while seated in a tube or raft).
- Use the restraint device properly
- Be able to hold on tight
- Keep their hands, arms, legs, and feet down and inside the attraction at all times
- Demonstrate a willingness and ability to comply with verbal and written rider requirements
The rider requirements and health restrictions are listed at the entrance of each ride as well as in our Ride Accessibility Guide.
Are oxygen tanks permitted on rides?
Due to the dynamics and certain characteristics of the rides, oxygen tanks are not permitted on any ride. Oxygen tanks are permitted in theaters, restaurants, gift shops, and other enclosed facilities.
Are guests with casts, braces, and walking boots eligible to ride?
Guests with a full arm cast, certain types of forearm casts, full leg cast, braced arm cast, or braces between the legs may be restricted from riding certain rides.
Guests with walking boots and knee braces will be able to ride as long as the boot or brace fits comfortably in to the ride unit.
Guests should refer to the Ride Information section of the Ride Accessibility Guide or The Welcome Center to determine their specific ability to ride any ride.
Are guests with prosthetic devices and amputations eligible to ride?
Guests with any type of prosthesis should ensure it is properly secured before riding any ride. Guests should refer to the Ride Information section of the Ride Accessibility Guide or The Welcome Center to determine their specific ability to ride any ride.
Are expectant mothers eligible to ride?
Expectant mothers are permitted to enjoy the following attractions: The Sunny Day Carousel, Mini-Monster Clubhouse, Teeny Tiny Tidal Wave Pool, The Count's Splash Castle, Big Bird's Rambling River, and Ernie’s Waterworks. Expectant mothers may also enjoy all of our daily shows and our Neighborhood Street Party Parade.
Special Access Program FAQsExpand All
What is the Special Access Program?
The Special Access Program is designed to allow our guests to enjoy our attractions without waiting in the full queue line if the guest is not able to do so. Guests wishing to use Special Access must enroll in our Ride Accessibility Program.
How many dry rides can I go on with Special Access ?
Special Access provides guests with priority boarding up to six times. Guests may choose if they want to utilize the Special Access to ride six different rides or if they would prefer to ride the same ride multiple times for a total of six rides. Guests can ride the same ride a maximum of two times in a row. For additional rides, guests must exit and reenter the ride queue.
How many water rides can I go on with Special Access?
Special Access provides guests with priority boarding to water tower attractions up the three times. Guests may choose if they want to utilize the Special Access to ride three different rides or if they would prefer to ride the same ride multiple times for a total of three rides. Water tower attractions include: Sky Splash, Slimey’s Chutes, Sesame Streak, Slippery Slopes, and Bert & Ernie’s Slip and Slide.
How do I use Special Access at an attraction?
To use Special Access on dry rides, proceed to the Abby’s Magic Queue entrance of the respective attraction with your Ride Accessibility Sheet and Special Access Card. Inform the ride operator you wish to ride, and present the operator with your Special Access Card. Please note that ride operators may not be able to speak with you until the ride has come to a complete stop. You may be asked to wait 1-2 ride cycles prior to boarding. Guests with mobility issues (wheelchairs, walkers, etc.) wishing to ride our roller coasters should proceed to the ride exit.
To use Special Access on water rides, proceed to the Abby’s Magic Queue entrance of the respective attraction with your Special Access Bracelet. Inform the ride operator you wish to ride, and present the operator with your Special Access Bracelet. Please note for Bert & Ernie’s Slip and Slide guests should notify a team member at Sesame Streak and a member of our leadership team will escort you to the top of Bert & Ernie’s Slip and Slide.
What is the maximum party size for Special Access priority boarding?
The maximum party size is four: the guest enrolled in the Ride Accessibility Program and a maximum of three additional guests. Anyone using the Special Access Program must be listed on the sheet during the RAP enrollment process. Other party members should use the ride entrance. The guest registered in the Special Access Program must ride in order for their party to have priority boarding.
Certified Autism CenterSesame Place® is the first theme park in the world to be designated as a Certified Autism Center (CAC).
Park ServicesFind information on park services including accessible parking, wheelchair & ECV rentals, and more.
Allergen InformationSesame Place provides several options to accommodate guests with food allergies.