Our parks embrace a diverse group of people. We aim to reflect this through our Ambassadors, the beloved characters our park is built around, and a breadth of enriching, joyful and educational experiences. Every guest at our park should feel welcome and safe when they visit us and to be able to see and feel aspects of themselves in the experiences we create. We’re proud of the role we play in creating lasting memories – especially for our youngest guests – and we’re committed to using our parks to help build a more inclusive experience for our guests.
We conduct ongoing training and education with all new and existing Ambassadors to foster a safe and inclusive environment in our park. Trainings focus on promoting inclusion; preventing harassment, and discrimination, and favoritism; and supporting an inclusive environment for all. Our newest training program on unconscious bias was designed by Perception Institute, a research consortium that uniquely leverages insights from the social sciences to create effective interventions for inclusion and belonging.
We take pride in the diversity of our team at Sesame Place Philadelphia. 49%* of Ambassadors are Black, Latinx, Asian, or American Indian and Alaskan Natives, compared to the amusement park industry average of 33%**. And women represent 57%* of our team as compared to the national average of 38%**.
(*As of 7/26/22 **Zippia Amusement Park-Worker Demographics and Statistics in the US)
Sesame Place Philadelphia Ambassadors receive specialized training to ensure they have the requisite knowledge, skills, temperament, and expertise to cater to all children, including those with special needs.
Training focuses include: sensory awareness, motor skills, autism overview, program development, social skills, communication, environment, and emotional awareness.
IBCCES Sensory Guide™
The IBCCES Sensory Guide provides insight on how a child with sensory processing issues may be affected by each sense for rides and attractions at Sesame Place Philadelphia.
Ride Accessibility Program
Ride Accessibility Guide for Guests
Sesame Place Philadelphia is proud to offer noise-cancelling headphones, WhispEars™, provided by KidCo. Guests with hearing sensitivity may pick up WhispEars™ at The Family Care Center or The Welcome Center. WhispEars™ are available on a first come, first served basis.
Please return at the end of your visit.
Low Sensory Areas
Low Sensory Parade Viewing
Guests looking for a quieter dining environment are encouraged to visit meal facilities during non-peak hours or ahead of meal time. For additional assistance or questions about visiting a restaurant during your visit, please contact [email protected].
For guests who want to book a character dine but would prefer to have limited character interaction or seating furthest away from character performances, please contact [email protected].
Resources for Guests with Autism Spectrum Disorder
Sesame Street® and Autism: See Amazing in All Children