General Information

How do I purchase a Season Pass?

The best way to purchase a Season Pass is online here. You can also purchase a Season Pass by visiting Guest Relations at the park on any operating day or calling 215-702-ELMO.

How can I upgrade my one-day or two-day ticket to a Season Pass?

You can visit Guest Relations at the park to upgrade your ticket to a season pass. Upgrades are available only at the park. The price of your ticket will be applied to price of the Season Pass and you pay the difference. Online promotions do not apply.

What do I need to do before my first visit?

After you purchase your Season Pass, you will receive an email containing a PDF of your Season Pass. You can print this out or display this on your phone to be scanned at the front gate and to receive your in-park discounts.

 

For future visits, we recommend accessing your barcodes from your mobile device. Login to the Season Pass Member website, click the "Account" tab and scroll down to view your barcodes. These barcodes can be used to enter the park and receive in-park discounts.

 

If you wish to receive a wallet-size version of your Season Pass, please visit Guest Relations to have it printed.

How do I update my credit card payment information?

To update your payment information, please login to the Season Pass Member website with your username and password and click on “Account Page” to update your information.

What are blockout dates?

Blockout dates are dates when a pass is not valid for admission to the park. Bronze Season Passes have blockout date, see them here.

Can I buy one Silver Pass for the free parking and get Bronze Passes for the rest of my family?

If you only wish to take advantage of the free parking benefit, you only need one Silver Pass to receive free general parking at Sesame Place Philadelphia. However, in order for your family to take advantage of the many other great benefits of a Silver Pass including VIP Character Meet & Greets and Early Ride Time every member of your party must have the higher tiered Season Pass.

I want to upgrade my Bronze Season Pass to a Gold Season Pass. How can I do this?

You can upgrade to a Silver, Gold or Platinum Pass by paying the difference between the Pass you wish to purchase and what you paid for your Pass. Upgrades are available only at the park. 

Is the Transferable Pass still available?

Yes, you may still add a Transferable Pass to your household. A Transferable Pass offers the flexibility to bring a different guest each time you visit. The Transferable Pass must be purchased in conjunction with a “Host” Season Pass. The “Host” Season Pass Member should have their name displayed on their own Season Pass as well as on the Transferable Season Pass.