Frequently Asked Questions about Tickets

Expand All
HOW MUCH DOES A TICKET TO SESAME PLACE COST?

Elmo’s 2nd Visit FREE Tickets are $70 at the front gate and include a FREE 2nd visit that can be used any operating day through December 31, 2017. Elmo’s 2nd Visit FREE Tickets are always discounted online versus the price at the front gate. Online ticket prices range from $50 - $65. If you plan ahead, you can save up to $20 when you purchase your tickets online. The amount that you can save by purchasing your admission tickets online will vary, depending on the day you select and how far in advance you purchase. Prices for a given day may gradually increase as the date approaches, up to a maximum of $65. The earlier you buy online, the greater the chance of getting the best value.

Is there a separate price for children?

Children 23 months and younger are free. Admission tickets must be purchased for all guests ages 2 and older.

HOW DOES THE ELMO’S 2ND VISIT FREE TICKET WORK?

This admission ticket to Sesame Place includes a FREE 2nd visit. The first visit must be used on the selected date at the time of purchase. The second visit can be used on any operating day during the season through December 31, 2017.

What if I only want to visit one time and I don't want a FREE 2nd visit?

The 2nd visit is truly FREE and there is no obligation to use it. Single day tickets can be purchased at the front gate by request for the same price as the Elmo’s Any Day Ticket with FREE 2nd at $70.

If I purchase a ticket online, can I give the 2nd visit to someone else?

No. The ticket is non-transferable. Both visits must be used by the same person. Valid I.D. is required for each visit.

IS IT FAIR TO ASSUME THAT THE HIGHEST-PRICED DAYS ONLINE WILL BE YOUR MOST CROWDED DAYS?

No, In fact, the price of tickets for any given day is determined by several factors. The number of tickets sold is just one part of the equation, but the closer you get to the selected date is another. Prices will generally increase as the date approaches, regardless of sales, so the daily price is not a good indicator of attendance levels.

Will I only be able to purchase discounted tickets online?

The best discounts on admission tickets are available at sesameplace.com. However, we do offer several discounts at the front gate including:

  • AAA members can save $3 on Elmo’s Any Day Ticket with FREE 2nd Visit
  • U.S. active duty military, activated or drilling reservist, and National Guardsman can register in advance in our Waves of Honor Program to receive (1) complimentary visit to Sesame Place. Learn more
  • Guests 55 years or older can save 30% on single-day admission

WHY DO THE TICKETS HAVE TO BE DESIGNATED FOR A CERTAIN DATE? WHY CAN’T I BUY A TICKET THAT’S GOOD ANY DAY I AM ABLE TO VISIT SESAME PLACE?

You only have to commit to a date if you are looking for a discounted ticket. If you are unable to select a date to visit in advance, you can purchase an Elmo's 2nd Visit FREE Ticket at the front gate on the day of your visit for $70. This ticket includes a FREE 2nd visit that can be used any operating day through December 31. 2017.

WHAT HAPPENS IF I’M NOT ABLE TO VISIT THE PARK ON THE DATE THAT I PURCHASED?

Elmo's 2nd Visit Free Tickets purchased online are only valid for the date selected at the time of purchase. If you are not able to visit the park on that date, please contact our customer service center at 215-702-3566. You can also visit Guest Relations at the front gate to exchange your ticket. Please note that Sesame Place tickets are non-refundable and ticket exchange fees will apply.

Are tickets refundable?

No, tickets are non-refundable.

IS THERE A LIMIT TO THE NUMBER OF TICKETS THAT CAN BE PURCHASED?

There is a limit of 10 tickets per transaction. For quantities over 15 please review our group ticket options.

I am having trouble printing my e-tickets, what should I do?

You may download your e-tickets on your mobile device to present at the turnstiles for admission. If you do not have a smartphone, please visit Guest Relations with your confirmation number or purchasing information and our team will be happy to print your admission tickets.

If I purchased my ticket online, do I need to print it out to enter the park?

You may print your e-tickets or download your e-tickets on your mobile device to present at the turnstiles for admission.

What if I misplace my ticket or season pass?

If you lose your Ticket or Season Pass, please visit Guest Relations at the front gate with a valid form of identification to pick up a new one free of charge.

Is is possible to upgrade my ticket to a Sesame Place Season Pass?

You may upgrade your Sesame Place admission ticket to a Sesame Place Season Pass on the day of your visit. The amount paid for your ticket will be applied to the purchase of your Season Pass. Please visit any ticket window and a team member will be happy to assist you. Upgrade fees will apply. Ticket Exchange Fees will not be applied towards the purchase of a Season Pass.

WHAT HAPPENS IF THE PARK IS CLOSED DUE TO WEATHER OR OTHER REASONS ON THE DAY MY TICKET IS VALID?

In the unlikely event the park does not open on a scheduled operating day, tickets dated for that day will be extended for a specified period to allow guests the opportunity to visit. If this occurs, an email will be sent to the ticket purchaser with the updated visitation information.

WHAT HAPPENS IF THE PARK OPENS, BUT CLOSES EARLY?

In rare instances, we must sometimes close the park earlier than scheduled due to inclement weather. If the park closes early on the day of your visit, you can pick up a Sunny Day Guarantee ticket valid for one return visit through a specified period. You must exchange your ticket at Guest Relations on the day of your visit in order to receive the Sunny Day Guarantee Ticket.

WHAT IS THE SUNNY DAY GUARANTEE?

If it rains continuously for one hour while a guest is in the park, Sesame Place will issue Sunny Day Guarantee tickets valid for a return visit any operating day during the current operating season. Guests will receive one Sunny Day ticket in exchange for every paid admission ticket. Paid admission tickets must be exchanged for a Sunny Day Guarantee Ticket at the park on the day of their visit. Sunny Day Guarantee Tickets will not be issued after a guest has left the park for the day. Sunny Day tickets are issued at Guest Relations and The Welcome Center. Sunny Day Guarantee Tickets will not be issued for complimentary tickets and Season Passes.