We have a variety of services and facilities available for guests with special needs who are visiting Sesame Place. We are committed to providing a safe and enjoyable environment to all guests.
Ride Accessibility
Our Ride Accessibility Program matches the individual abilities of our guests to the requirement of each ride.
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Park Services
Find information on park services including accessible parking, wheelchair, ECV rentals, and more.
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Allergen Information
Sesame Place provides several options to accommodate guests with food allergies.
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Wheelchairs/ECVs
Wheelchairs and Electronic Scooters (Electronic Convenience Vehicles or ECVs) may be rented at Stroller Rental inside the park near locker location. Wheelchairs and ECV’s are rented on a “first-come, first serve” basis.
Reserve Now Hearing Impaired Services
Sesame Place is pleased to provide several options for our guests who may be deaf, hearing impaired, or require additional assistance for communications disabilities.
Qualified American Sign Language (ASL) interpreters are available upon request. We kindly ask that you request this service at least 14 business days prior to your visit.
Please contact us by calling 619-943-ELMO(3566) or emailing [email protected] with “ASL Interpreter Request” as the subject.
Other auxiliary aids are available, such as show scripts for select shows and can be obtained at Guest Services.
Visual Impaired Services
If you need assistance during your visit, we can provide park guidance. We encourage you to request this service at least 14 business days prior to your visit. Please contact us by calling 619-943-ELMO(3566) or emailing [email protected].
Every effort will be made to provide guidance with less than two (2) weeks’ notice, depending on the availability of Ambassadors. Guests requesting this service will be contacted prior to their visit and specified guide times will be confirmed. The guide will be provided for the first two (2) hours of your visit.
Guests who are blind or have limited/low vision must have someone (either a companion or Ambassador) read the ride instructions prior to boarding.