First Responders
First Responders
First Responders

First Responder Offer

Sesame Place is proud to support First Responders with this special offer.
To qualify for this promotion and see offer, see details below.
ID Me Wallet
What's this?
What is ID.Me?

With one login, you'll be able to easily access benefits and discounts from hundreds of partners.

Free admission for First Responders

To thank our local community heroes, Sesame Place San Diego is offering one-day free admission tickets to first responders including police officers, firefighters, and emergency medical technicians during Super Grover's Everyday Heroes Weekends. First responders must register online at ID.me in advance and verify their proof of service through the ID.me qualification process, and tickets must be redeemed by January 29, 2023.
 
Sesame Place works with ID.me to provide an online verification in a secure and privacy-enhancing manner. First responders must have a valid active military ID to participate. First responders will also have the option to purchase up to three tickets at 50 percent off to share with friends and family members to attend the weekend event.

 

Frequently asked questions

Who is eligible for the 2023 First Responder Free Ticket offer?

Sesame Place San Diego is proud to offer a complimentary 2023 Free ticket to all active first responders including police officers, firefighters, and emergency medical technicians during Super Grover's Everyday Heroes Weekends. Valid today through 1/29/23. First responders will also have the option to purchase up to three tickets at 50 percent off to share with friends and family members to attend the weekend event.

How can I register for a 2023 First Responder Free Ticket offer?

First responders must register online at ID.me in advance and verify their proof of service through the ID.me qualification process, and tickets must be redeemed by January 29. Sesame Place works with ID.me to provide online verification in a secure and privacy-enhancing manner. First responders must have a valid active military ID to participate.

I’m a first responder but not a police officer, firefighter, and emergency medical technician. Am I eligible for a 2023 First Responder Free Ticket offer?

Yes, first responders with a valid active work ID can participate. Please contact Guest Services for support and qualification.

Once approved, first responders will be able to receive the free admission ticket and purchase up to three tickets at 50 percent off to share with friends and family members to attend the weekend event.

What do I need to bring with me to enter the park with my 2023 First Responder Free Ticket?

Please bring these items directly to the park entrance on the date of your visit:

  • • Your 2023 Ticket
  • • Your valid active First Responder ID or employment verification

What are the deadline(s) for this promotion?

Online registration for the 2023 First Responder Free Ticket offer is available 1/14/23 – 1/29/23.

Which Internet browser versions does ID.me support?

ID.me best supports Google Chrome, Mozilla Firefox, and Safari. For optimal user experience, it is recommended to use a home computer. Work computers (with outdated browsers or Internet Explorer) or mobile devices provide an unsatisfactory experience.

What if I am having trouble validating my status with ID.me?

For assistance with verification, you may contact ID.me in several ways.

ID.me Support Page: https://help.id.me/

Email: [email protected]

Chat with a live agent by clicking the “Need Help?”

Click the "Contact Us" tab on the ID.me web page

Call (866) 775-4363

ID.me Technical FAQ

After logging in with the id.me system, I’m seeing the login page for the park, instead of my offers, do I need to login here too?

This most often happens for one of three reasons

  1. You are accessing a different offer than id.me has you qualified for (for instance, you’re accessing the “Active Duty” offer page, when id.me has you registered as a Veteran or Retiree.Id.me can assist in this case. Their verification support website is: https://help.id.me/hc/en-us/articles/202858654-Verification-assistance-general-support

  2. You started your process somewhere other than the park offer page to verify with id.me (either on their site, or on an external page).You must start your journey by using the buttons on the offer page on the park site that you want to access offers for.

  3. You have other id.me tabs or are logged into the park site already. The easiest way to continue is to open a single “incognito” window on your browser (In Chrome:Control+Shift+N;in Safari: the “Private” tab) - then come back to the park offer page & try verifying with id.me through the links again.

I've logged in successfully and see your “offers” page -- but there are no offers there?

This could be a few different issues:

  1. You took advantage of the promotion already at some point in the past year and will be able to once again in the next period, please see the promotion details for more information.

    NOTE:  If you are merely trying to find your tickets from your earlier purchase, you should have them in email, or alternatively by logging into the account you ordered from last time (IF you created a password/account).  Otherwise, you can contact us to look up your order & resend.


  2. We may be experiencing an error in our link with id.me. Please try again in 30 minutes and if still unable, use our contact us form to give us as much details as you can!

  3. We might have made a mistake!  Please contact us as above with your details (affiliation, offer, id.me email, browser, and any other relevant details to help us assist).

During Checkout for *my* offer, it says “guest name” – does this mean I can bring an extra guest with me?

We apologize for any confusion here: No. As our special guest, this is meant to YOUR name that will appear on your voucher.

Certain promotions, like Active Duty military, may also have options for dependent tickets – however, you will select a quantity for these and be prompted for each additional guest name as separate entries during checkout.

Can I exchange or trade-up my item for a pass?

Please review the terms for each offer.  In most cases, this promotional product cannot be exchanged or transferred, unless explicitly stated.

Who else can I bring – what if they’re not immediate family?

Each offer page (active duty, veteran/retired, teacher, first responder, etc.) have individual terms for that offer; please read the details for each for eligibility requirements about the offer for which you’re eligible.  Every attendee will need a ticket/card, so be sure you have the correct quantity selected to account for every member of your party!