Groups FAQs

How do I qualify for group rate tickets?

To qualify for group rate tickets you must have a group of 15 people or more and visit during the valid dates.

How can I purchase group rate tickets?

Group tickets can be purchased online or by mail order. If you order by mail, your payment in full must be received at least 14 days prior to your date of visit. Children 23 months and under do not require a ticket.

How can I purchase additional group rate tickets for my group?

If you have already purchased discounted group tickets and need to purchase additional tickets on the day of your visit, you can purchase up to 15 additional group tickets at Guest Relations for an additional $3 more than the original ticket price per person. Original group rate ticket receipt must be presented at the time of purchase. Without original receipt additional tickets may not be purchased. Complimentary tickets are only provided with prepaid orders.

How do I order discounted group tickets by mail order?

Discounted group tickets can be purchased by mail order by filling out the form located here. Payment for group ticket orders through mail order must be received a minimum of 14 days in advance of date of visit.

How do I order discounted group tickets online?

Discounted group tickets can be purchased online here. If you are ordering 100 or more group tickets online, you must place multiple orders in quantities of 99 or less.

Do you offer a Group Discount at the front gate?

If your group did not purchase Group Tickets in advance, groups of 15 or more can purchase discounted single-day tickets at Guest Relations for $53 ($13 discount on general admission).

2 years and over: $53 + tax = $56.71
23 months and under: Free

What if my discounted Group Tickets have expired?

The value of your expired group rate tickets can be applied to the purchase price of the current season’s group rate tickets. Expired group rate tickets only retain value between seasons of the same calendar year.

Does each person in the group need a ticket to get into the park?

Yes, everyone age two and above is required to have an admission ticket to enter the park. We suggest that group leaders distribute a ticket to every group member before entering the park to speed up park entry.

What is the Sunny Day Guarantee?

Sunny Day Tickets are issued if it rains continuously for one hour while a guest is in the park. Guests who leave the park during the time it rains may trade their admission ticket at Guest Relations for a Sunny Day Ticket to return at a future date. If the continuous rain occurs during twilight hours, a Twilight Sunny Day Ticket will be offered. Guests will receive one Sunny Day Ticket per every paid admission ticket turned in. Complimentary guests are excluded from this offer.

If you leave without exchanging your tickets, you will forfeit the Sunny Day Ticket.

What is the price for parking?

Bus parking: FREE! Must be at least a 15 passenger vehicle to qualify (parking located in general parking lot)
General Parking:  $18
Preferred Parking: $20

Due to safety and maneuverability concerns, the only approved Bus drop off/pick-up area is in the General Parking Lot near the exit gate. Buses are not permitted in the Preferred Parking Lot.

Can I bring a cooler?

Soft-sided coolers 10"x10"x12" or smaller are permitted in the park for storage of baby formula, baby food and medically necessary items.  Sealed non-alcoholic beverages and small single-serve snack sized items such as chips, pretzels, cookies, whole fruit, and pre-made sandwiches are also allowed.  All other outside food is not permitted in the park. For food allergy concerns, please contact for accommodations.  Glass items including bottles and containers are not permitted in the park.

Can I bring a picnic lunch?

Two picnic areas are available outside the park, one in the Preferred Parking Lot and the other in the General Parking Lot. Barbecues and charcoal grills are prohibited in the Sesame Place parking lot and picnic areas.

What if I need to leave the park? Can I get back in?

Yes. Before leaving the park, be sure to get your hand stamped on your way out.

What if someone in my group is lost?

There is no personal paging at the park. Group leaders should periodically check Lost Parents and First Aid for members of their group. Lost Parents and First Aid are located near Cookie's Cafe, by the Sunny Day Carousel. You may also want to set-up a designated group "meeting area" inside or outside of the park, prior to your visit.

Can I save a spot in line for other group members at attractions or shows?

Line cutting or saving a space in line for other group members is prohibited. Those found line cutting are subject to removal from the park.

Additional Information

  • Group Rate Tickets and Group Meal Certificates are non-refundable, non-transferable and not for resale
  • A 7% amusement tax applies to ALL admission tickets and is not Tax Exempt
  • Sesame Place is not responsible for lost or stolen tickets
  • If you have any questions during your visit, please visit the Welcome Center for assistance