- SeaWorld Inc. has the right to impose cancellation fees.
- Cancellations made at least 3 days prior to arrival will incur no cancellation fees.
- A purchase of a getaway package is fully refundable if cancelled more than 72 hours before 6:00PM in the time zone of where the reservation property is located, on the guest arrival date.
- Unused portions of packages may not be refunded.
- All cancellations must be made via phone at (866) GO-4-ELMO.
- Changes made on a completed reservation at least 3 days prior to arrival will incur no change fee.
- No changes will be allowed within 3 days of arrival.
- All change requests are subject to availability.
- All changes must be made via phone at (866) GO-4-ELMO.
Regarding Hotel Changes
Hotel property or date changes will require your entire getaway package order to be cancelled and rebooked. The above cancellation policy applies.