Sesame Place is committed to being accessible to guests with disabilities and to providing a safe and enjoyable environment to all our guests.
Download our Accessibility Guide Here
Service Animals | Hearing Impaired | Mobility Rentals | Ride/Attraction Accessibility | Show Accessibility | Special Needs Dining
Guide dogs/service animals are permitted into Sesame Place. All service animals must remain on a leash or harness and may not be left unattended. Service animal behavior is the responsibility of the owner and will be asked to leave Sesame Place if their behavior becomes a threat to the safety of another guest or employee.
Service animals can be safely accommodated on the following rides and attractions:
Big Bird’s Court
Sand Castle Beach
Monster Rock Theater
1-2-3 Smile with Me!
Service animals may not enter any water attraction but are permitted in all restaurants and gift shops.
In addition to show scripts being available upon request, American Sign Language interpretation can be provided at live shows with a minimum of two week’s notice. Call (215) 741-5385 for reservations. Every effort will be made to provide interpreting services with less than two week's notice depending on the availability of the interpreter. Guests requesting this free service will be contacted prior to their visit.
Stroller, Wheelchair, ECV Rentals, Strollers, Wheelchairs and Electric Convenience Vehicles (ECVs) may be rented next to Finder’s Keepers Gift Shop, located near the front gate just past the turnstiles area and to the left. Wheelchairs and ECV's are rented on a “first-come, first-served” basis to guests with disabilities. If you would like to reserve a Stroller, Wheelchair or ECV,reserve online or do so by phone. Of course, guests may also use their own strollers, wheelchairs or single-passenger ECVs. Guests using wheelchairs may join any admissions line to enter the park.
All Sesame Place employees are trained to provide assistance to all our guests, which include steadying a guest transferring to or from a wheelchair. However, they are not trained, and not permitted, to lift guests in and out of wheelchairs.
ECV/Wheelchair Rentals: Electric $45.00, Regular $15.00
Stroller Rentals: $18.00
Prices subject to change without notice.
Ride and Attractions Accessibility
Ride Information for Guests with Disabilities
We are committed to providing a safe and enjoyable environment to all our guests. At Sesame Place we have our Ride Accessibility Program which matches the individual abilities of our guests to the requirements of each ride.
Ride Accessibility Program (RAP): Is designed to allow guests to participate in the enjoyment of our park as much as possible. The program was developed based on the requirements of the manufacturer and by analyzing the physical and mental attributes required to safely ride each ride. Each attraction was evaluated for the criteria necessary for an individual to ride safely. It is our policy to allow anyone to ride who meets all these requirements and is not a hazard to himself or others.
The majority of rides and attractions at Sesame Place have special accessible entrances. Special accessible entrances may be used by our disabled guests and up to three other guests (except where noted). Guests with parties larger than four will need to have the remainder of their party wait in line.
On all rides, guests using wheelchairs will need to transfer themselves onto the ride. All Sesame Place employees are trained to provide assistance, which include steadying a guest transferring to or from a wheelchair. However, they are not trained, and not permitted, to lift guests in and out of wheelchairs.
Although not required, wristbands will be provided at the Welcome Center for all disabled guests who enroll in our RAP program. The wristbands allow for the disabled guest and their party to be noticeable to our employees, allowing for immediate assistance on and off of attractions. If you choose not to make use of the bracelet we ask that you identify yourself as a guest in need of assistance when approaching the exit of a ride.
Guests wishing to participant in our Ride Accessibility Program need to enroll at our Welcome Center located at the entrance to the park.
Theater Special Assistance Seating
The shows at Sesame Place have special accessible entrances. Special accessible entrances may be used by our disabled guests and up to three other guests (except where noted). Guests with parties larger than four will need to have the remainder of their party wait in line. Although not required, wristbands will be provided at the Welcome Center for all disabled guests. The wristbands allow for the disabled guest and their party to be noticeable to our employees, allowing for immediate assistance on and off of attractions. If you choose not to make use of the bracelet we ask that you identify yourself as a guest in need of assistance when approaching the exit of a ride.
The following is a list of our theaters’ special accessible entrances and any special instructions.
Monster Rock Theater
Abby’s Paradise Theater
Guests should follow the disabled signs in the theater 20 minutes before show time. A show host will be there to assist.
Special Event theater special assistance seating
Sesame Place hosts a variety of special concerts throughout the season. Concerts require each guest to have a concert reservation. If you have a concert reservation and require special assistance seating, proceed to the exit gate of the theater at least 30 minutes prior to the start of the concert.
If you do not have a reservation and/or are in the standby line for a concert, we cannot guarantee special assistance seating but we will do our best to accommodate our guests.
Special Needs Dining
We Care about Quality and We Care About You.
Guests with special dining needs will find cheerful assistance at any Sesame Place restaurant or snack location. All Sesame Place employees are trained to offer assistance in serving lines, and special seating is available.
Good nutrition and good health go hand in hand. So we follow the advice of nutritional experts in every step of our food preparation process. For example, we know the oil we cook in becomes part of the food you eat. That’s why our deep frying oil has ZERO grams of trans fat per serving, is low in saturated fat, and is a good source of monosaturated fat.
If you are concerned about food allergies, you should know that some food items at Sesame Place do contain peanuts, or are made using equipment which may contain peanut residues.
We encourage guests with special dining needs or questions about food allergies to speak with a restaurant manager or supervisor at Sesame Café, Elmo’s Eatery, Captain Ernie’s Bistro, or any other park restaurant prior to dining. Our culinary team will be happy to share recipes and manufacturer’s product labels listing all ingredients to guests with special dining needs. If you have questions prior to your Sesame Place visit, please feel free to contact us at 215-741-5386.
Important Allergen Information
To best serve you and assure a safe and enjoyable dining experience, we ask that you please read and understand ALL of the important information below.
WHAT TO DO: Upon arriving at a meal facility, please go straight to the cashier and ask to speak with a supervisor to discuss the severity of your allergens and determine a meal that will be safe for you.
CROSS CONTACT: Not all of our meal facilities are free from cross contact. In order to ensure your meal is safe, please discuss the preparation process for your meal with the supervisor as you place your order to ensure no cross-contact takes place.
TIPS FOR A SAFE TRIP: Follow these tips to allow us to best serve you and ensure a safe and great dining experience with us!
Always ask for a supervisor upon arriving at a meal facility
Visit meal facilities during non-peak hours or ahead of meal time so that you can be efficiently assisted and served
Always ask about cross-contact potential
Still have a question? Contact us here.
**This information is provided for informational purposes only by SeaWorld Parks & Entertainment, Inc (SEA). Neither SEA, its parent, subsidiaries, affiliates, suppliers, vendors, and/or employees assume responsibility for sensitivity or allergy to any food product or ingredient provided by or in our parks.**
Sesame Place Allergen Friendly Options
We are now offering 3 allergy friendly snack packs from Rebecca & Devyn's Gluten Free to Go. These are gluten-free and free of the top 8 allergens (wheat, milk, eggs, peanuts, tree nuts, shellfish, fish, and soy). These packs can be found at Elmo’s Eatery in the coffee café area, Grover's Island Grille, Captain Ernie's Bistro, the Snack Cart in front of our Dine with Me building and at the Popcorn Cart located behind Elmo’s Eatery, across from Cookie Mountain.
Mini At The Zoo:
This pack contains animal cookies, whole grain-fortified animal gummies, and an organic Vitamin C lollipop. Snacks contained in 4 oz. resealable pouch. For full ingredient information, click here
At the Park:
This pack includes a caramel apple snack bar, orchard blend fruit crunchies, soft-baked snickerdoodle cookies, a pear cranberry fruit bar, and a mint. For full ingredient information, click here.
In The City:
This pack contains a protein-rich sunbutter bar, apple fruit crunchies, a pear fruit bar, chocolate chip cookies and a mint. For full ingredient information, click here.
Conte’s Gluten Free Margherita Pizza – Which can be purchased in Captain Ernie’s Bistro and Elmo’s Eatery.