FAQ GROUPS - A VERY FURRY CHRISTMAS
How do I qualify for group rate tickets for A Very Furry Christmas?
To qualify for group rate tickets you must have a group of 15 people or more, age two and above, and purchase in full at least 14 days prior to your date of visit.
How can I purchase group rate tickets for A Very Furry Christmas?
Group rate tickets must be purchased online with a valid credit card at least fourteen days prior to your visitation date.
Can I purchase group rate tickets for A Very Furry Christmas at the park?
Group rate tickets are not available for purchase at the front gate on the day of your visit. All group rate tickets for A Very Furry Christmas must be purchased on line in advance.
How can I purchase additional group rate tickets for A Very Furry Christmas for my group?
No additional tickets can be added to your pre-paid order.
How can I use my expired ticket if I did not attend the park with my group?
You may use your ticket on another operating day during A Very Furry Christmas.
Does each person in the group need a ticket to get into the park?
Yes, anyone age two and above requires an admission ticket to get inside of the park. To avoid delay, group leaders should distribute a ticket to every group member before entering the park.
What is the “Let it Snow” (But Not Rain!) Guarantee?
If it rains or sleets which causes rides or shows to be closed during your visit for more than one continuous hour, Sesame Place will exchange the ticket you purchased for a free ticket to come back another day during the 2013 A Very Furry Christmas Event! Ticket exchange must be made day of visit to the park. * Chaperone and complimentary admissions are excluded from this offer.
What is the price for parking?
General Parking Lot $17/ VIP Parking Lot $25/Bus Parking-see below
How much is bus parking?
Bus Parking is available in the General Parking Lot for $20. For safety and maneuverability concerns, the only approved drop off/pick-up area is in the General Parking Lot near the exit gate. Buses are not permitted in the Preferred Parking Lot. Complimentary admission is provided to your bus driver on the day of your visit, when a CDL is presented at Guest Relations.
How do I purchase Group Meal Certificates?
Group Meal Certificates can be purchased online along with your group rate tickets for $9.
Can I purchase additional Group Meal Certificates the day of my visit?
Additional Group Meal Certificates can be purchased at Guest Relations on the day of your visit for $9.
Where can I use my Group Meal Certificates?
Group Meal Certificates can be redeemed in Elmo’s Eatery or Cookie’s Café inside the park.
Can I bring a picnic lunch?
Outside food is not permitted in the park with the exception of baby formula, baby food and medically necessary items. Two picnic areas are available outside the park, one in the Preferred Parking Lot and the other in the General Parking Lot. Barbeques and charcoal grills are prohibited in the Sesame Place parking lot and Picnic Areas
Can I bring a cooler?
Soft-sided coolers no larger than 10"x10"x12" are permitted to store baby formula, baby food and medically necessary items.
What if I need to leave the park? Can I get back in?
Yes. Before leaving the park, be sure to get your hand stamped on your way out.
What if someone in my group is lost?
There is no personal paging at the park. Group leaders should periodically check Lost Parents and First Aid for members of their group. Lost Parents and First Aid are located near Cookie’s Café, by the Sunny Day Carousel. You may also want to set-up a designated group “meeting area” inside or outside of the park, prior to your visit.
Can I save a spot in line for other group members at attractions or shows?
Line cutting or saving a space in line for other group members is prohibited. Those found line cutting are subject to removal from the park.
*Group Rate Tickets and Group Meal Certificates are non- refundable, non-transferable and not for resale.
*Sesame Place is not responsible for lost or stolen tickets.
*If you have any questions during your visit, please visit the Welcome Center for assistance.